Pro-D Supply Management (Procurement) Track
Module 1
Fundamentals of Supplier Relationship Management (SR)
Module Summary
Unlock the long-term benefits of Supplier Relationship Management (SRM) with our comprehensive training course. The program focuses on key aspects such as cost reduction, Early Supplier Involvement (ESI), and innovative programs.
Course Highlights:
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Supply Base Rationalization and Pareto Analysis: Begin with Supply Base Rationalization, utilizing Pareto Analysis to categorize suppliers efficiently. Explore various approaches to supplier categorization, emphasizing trust, communication, and Supplier Diversity.
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Crucial Elements: Learn about the importance of senior management support, establishing clear goals, and mapping the supply chain for effective SRM. Supplier evaluations cover a spectrum of criteria, including financial, quality, organizational, labor, and performance aspects.
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Supplier Exit Strategy: Address the significance of a well-planned "Supplier Exit Strategy" for a smooth transition to a replacement source. Understand the orderly processes required for a seamless shift in supplier relationships.
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Successful Customer-Supplier Relationships: Overall, the course delves into the principles of successful customer-supplier relationships within the realm of SRM. Gain insights into fostering collaboration, trust, and strategic alignment with suppliers.
Elevate your SRM expertise and cultivate enduring partnerships that drive efficiency and innovation.
To round out this course, you will have the opportunity to complete a 50-question quiz to test your knowledge and apply what you learned. Successfully pass this module and the other 5 modules to earn your Certificate of Achievement from Missouri State University​
Benefits of Attending
Upon completion of the Fundamentals of SRM course, the participant will:
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learn how to rationalize (optimize) their supply base which involves activities such as spend segmentation, leverage through reduction and cultivating key relationships based on the ABC approach
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understand the benefits that result from the above including reduced risk, lower TCO-Total Cost of Ownership (see Applications In Cost Modeling course), pursuit of value added activities and overall, streamlined SCM
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be able to segregate suppliers into the Transactional (tactical price-buy), Collaborative (blanket orders) or Strategic (SMI) categories
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compare and contrast the rating categories of Pre-Qualified, Approved, Certifiable, Certified, Preferred, Partnerships or unfortunately, Disqualified
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engage in Supplier Segmentation by following four progressive steps
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review the eight key ways to maintain good supplier relationships from training and education to paying on time
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be able to segregate suppliers into Basic, Operational, Business Strategic categories
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explore how supplier innovation (with both customer-supplier inputs) can lead to good SRM
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implement Diversity programs MWBEs and/or HUBs (as noted above) as a social/community responsibility or as a customer/governmental requirement including both issues and elements
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perform Supply Chain Mapping (a visual representation) including various samples and a review of the SCOR – Supply Chain Operations Reference model
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perform detailed financial evaluations on your suppliers with a focus on the Balance Sheet, Income Statement and key ratios
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perform detailed quality evaluations on your suppliers with a focus on the suppliers own incoming quality, testing capability, SPC – Statistical Process Control, and TQM- Total Quality Management
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perform detailed overall supplier organization evaluations with a focus on top management commitment, technical competence and technical support
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perform detailed supplier labor evaluations with a focus on skill sets, training and industrial relations policies
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perform detailed overall performance evaluations with a focus on lead/cycle time reduction, delivery, capacity and productivity
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understand the importance of good housekeeping – “a place for everything and everything in its place”
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create a good Supplier Exit Strategy before the relationship begins if a divorce ensues including internal/external factors and risk
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Self-Paced Learning
You will be provided with access to the BMTG e-Learning Academy which will guide you through Module 1: Fundamentals of Supplier Relationship Management.
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To ensure a smooth learning experience, each Module is presented as a comprehensive "Course Book" within the user-friendly BMTG e-Learning Academy.
The Course Book is divided into four chapters, providing you with in-depth study materials and practical insights.
Here's what you can expect in each Course Book:
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Chapter 1: Learning Objectives: Three downloadable PDFs serves as your study materials offering detailed information on the course topic comprising of a set of learning objectives that you can refer to it at your own pace, allowing you to absorb the content effectively.
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Chapter 2: PowerPoint Slide Deck with Audio: As an additional learning resource, the PowerPoint Slide Deck is accompanied by audio narration to guide you through the study materials. This audio-led approach ensures a dynamic learning experience.
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Chapter 3: Review Points: A summary PDF of the key learning outcomes to be studied prior to attempting your online assessment.
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Chapter 4: 50 Question Multiple Choice Assessment: To assess your understanding of the course content, each Course Book includes a 50-question multiple choice assessment. The passing score for the assessment is 65%, thereby ensuring you have grasped the core concepts effectively. You will be able to take and retake the assessment until you pass.
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