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Advanced Certificate in Optimizing Warehousing & Logistics: ACOWL™

Course Summary

Logistics is defined as the process of planning, implementing & controlling the efficient, cost-effective flow and storage of raw material, WIP, finished goods and related information from point of origin to consumption for the purpose of conforming to customer requirements. More simply put, it involves the three movements of into the facility, within the facility and out-to the customer. Many companies have exhausted opportunities in product redesign and material substitution, but Logistics affords an opportunity to recoup additional benefits. This course will take you into the key areas of Logistics Management including a look at the international arena which provides the largest challenges in Logistics. It is organized into eight modules: 1.Logistics and Supply Chain Overview 2.Capacity Planning and Demand Management 3.Order Management 4.Inventory and Warehouse Management 5.Transportation 6.Global Logistics Considerations 7.Logistics Network Design 8.Reverse Logistics and Sustainability
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ACOWL is certified by the Missouri State University International Leadership and Training Center (ILTC) who provide customized, non-credit training vocational programs for international students and professionals. ACOWL has been analyzed by Missouri State University ILTC and it had the proper content and quality to get the university’s quality seal, that means that you’re going to get a top of the line course. Delegates attending all 8 modules and passing an online examination will receive the BMTG Advanced Certificate in Optimizing Warehousing and Logistics (ACOWL™) endorsed by Missouri State University. Delegates who elect only to attend individual modules of their choice will receive a module specific Certificate of Attendance endorsed by the Missouri State University.

Benefits of Attending

  • Understand where Logistics sits within the Supply Chain

  • Understand the impact of Lean Logistics on performance

  • Understand the concepts behind forecasting and its application to logistics decisions

  • Be aware of the need to develop a customer service management strategy for effective Order Management

  • Gain a broader understanding of Inventory and Warehouse management

  • Recognise the different modes of transportation and the importance of transportation management

  • Be aware of the key considerations for managing Logistics on a global stage

  • Understand how Facilities Planning, Distribution Network Design and Risk Management aee fundamental to an efficient Logistics network Design

  • Understand the key aspects Reverse Logistics and Sustainability

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Who should attend this ACOWL™ course?

  • Corporate Directors Directors, Heads and Managers, Officers & other Senior Executives from: 
    •    Supply Chain 
    •    Procurement 
    •    Purchasing 
    •    Sourcing 
    •    Logistics 
    •    Inventory Management 
    •    Risk Management 
    •    Contracts 
    •    Warehousing 
    •    Finance 
    •    Sales & Marketing

Course Contents

Module 1: Logistics and Supply Chain Overview 

Logistics is the core of supply chain management. Fundamental concepts include managing logistics as a cohesive system, understanding trade-offs to present a logistics strategy that aligns with organizational strategy, and finding the most effective mix of revenue producing services for the cost of providing that service.


Measurement and continuous improvement are emphasized as ways to meet and exceed the pressures of globalization and the steadily increasing customer expectations for logistics.  


Module 1 will focus on the following three subpoints:
•    Logistics Fundamentals

•    Logistics Strategy Within the Supply Chain

•    Lean Logistics


Module 2: Capacity Planning and Demand Management 

Logistics capacity planning and related decisions rely on efficient forecasts, so it is important to understand the concepts behind forecasting and its application to logistics decisions.


This involves understanding how logistics can help direct and prioritize in order to better match supply to demand. The effective acquisition of inventory also requires a collaboration between procurement and logistics.  


Module 2 will focus on the following four subpoints:
•    Aligning Supply and Demand
•    Translating Demand into Capacity Planning
•    Demand Management
•    Sourcing and Procurement of Inventory


Module 3: Order Management 

At the core of the logistics process is the customer order, which serves as the trigger setting logistics in motion. Order management activities include a variety of tasks aimed at planning, designing, and controlling processes which manage and execute customers’ orders.


At the core of these processes is customer relationship management since every decision and activity that logistics takes should be with the customer in mind. By developing a customer service management strategy, logistics can deliver on the seven rights of customer service which enhances long-term customer satisfaction and creates lifetime customers.


Module 3 will focus on the following three subpoints:

  • Customer Relationship Management 

  • Order Management

  • Customer Service Management (CSM)



​Module 4: Inventory and Warehouse Management 

Inventory and warehouse management involves maintaining inventory levels in a manner that aligns with the business strategy and goals, supporting the coordination of supply and demand, while protecting inventory value. Warehouse management also entails the movement of materials and goods into and out of storage efficiently, safely, and with minimal inventory damage.


As business practices and technology evolve, inventory and warehouse management must adapt to new distribution channels and customer/consumer expectations by creating new processes that deliver the desired results. Module 4 will focus on the following five subpoints:


  • Inventory Management in Logistics

  • Inventory Management Methods

  • Inventory Control

  • Warehousing Strategy and Management

  • Packing and Materials Handling



Module 5: Transportation 

Transportation moves goods and services across geographic lines, between where products are produced and where they are consumed, while allowing for competitive growth. At home and abroad, advances in transportation through technology and design have broadened the markets for both domestic and international competition.


The wider a product’s distribution and the greater its demand, the more manufacturers can leverage transportation’s economies of cost. Logistics professionals are responsible for moving inventory throughout the firm’s supply chain and to the firm’s customers. They can use a combination of private and purchased transportation services with access to various modes of transportation, offering flexible solutions for transporting product from origin to destination.  Module 5 will focus on the following three subpoints:

  • Transportation Fundamentals

  • Modes of Transportation

  • Transportation Management


Module 6: Global Logistics Considerations 

For the global logistics manager, successful participation in international trade requires awareness and knowledge of a number of key components, including but not limited to:

  • The infrastructure and systems of the countries to which it will export

  • The regulations which govern each country that its shipments will travel through

  • The customs clearing and documentation requirements for each shipment as dictated by each country and transportation mode used

  • An understanding of how it can reach mutual agreement on the terms of sale, methods of payment and finance terms trade participants; and the process of determining the currency to be used for payment, transfer pricing and potential understanding of how free/foreign trade zones influences duties paid and total landed costs.  Module 6 will focus on the following five subpoints:

  • Infrastructure and System

  • Regulations

  • Customs Clearing and Documentation

  • Finance and Payment Options

  • Currency and Tax Considerations


Module 7: Logistics Network Design

The design of the network of warehouses and transportation lanes enable supply to be provided at the place and time of demand most effectively. This involves choosing the optimal number, location, and type of warehouse facilities, which can be supported by using both manual and automated decision support tools.


Risk management helps logistics professionals determine how they can help minimize uncertainty and provide more reliable organizational results.


Module 7  will focus on the following three subpoints:

  • Facilities Planning

  • Distribution Network Design

  • Risk Management


Module 8 Reverse Logistics and Sustainability

Companies around the globe use reverse logistics to manage their product returns in ways that actually turn the reverse flows into quantifiable value streams that not only contribute to the profitability of the organization, but also strengthen its triple bottom line (TBL) and its commitment to sustainability and social responsibility.


These efforts make the organization more attractive to customers, suppliers, other supply chain participants, and to shareholders who value green initiatives, reduced carbon footprints and wiser usage of the world’s finite resources. 


Module 8 will focus on the following two subpoints:


  • Reverse Logistics

  • Sustainability

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